Your account

Deleting your
account

You can do it yourself from inside the app, and it takes effect immediately. What is erased and what stays is set out below, because the second half is the part people actually want to know.

In the app

Three taps, and your password

01
Open Open Innings and go to More
The tab on the right of the bar at the bottom.
02
Scroll to the bottom and tap Delete account
It sits on its own, away from everything else, so it cannot be hit by accident.
03
Enter your password to confirm
Asked for again because a signed-in phone is not proof of who is holding it, and this cannot be undone.

Every device signed in to the account is signed out at once, and the account can never be signed in to again. There is no waiting period and no way back — if you want your records first, export any match as CSV or JSON before you start.

Cannot reach the app

Lost the phone, or cannot sign in? Email us from the address on the account and we will do it for you. No reason needed, and no attempt to talk you out of it.

support@openinnings.com

Only part of it

If you want one match removed rather than your whole account, ask for that instead. It is a smaller thing and we will just do it.

Erased

Everything that points at you

01
Your email address
Replaced with an unreachable placeholder on a reserved domain.
02
Your display name
Removed.
03
Your password
Overwritten with random bytes that are thrown away, so the account cannot be signed into even by mistake.
04
Every session
All devices signed out immediately.
05
Any confirmation or reset in flight
Destroyed, so a link already sent cannot outlive the account.
06
Your place on the release-notification list
Removed, if your address was on it.
07
The link between you and your player page
Released. The player stays; the claim that they are you does not.
Kept

The cricket, because it is not only yours

Matches, scorecards and every ball you recorded stay. So do the squads you made and the players you added.

This is deliberate, and it is the one part of deletion worth arguing about. A match has two sides. Removing it would take innings out of the careers of everyone else who played — the batter at the other end, the person who took the catch, the opposition — none of whom asked for anything. Their record is not ours to delete on somebody else’s behalf.

What goes is every trace of who recorded it. The scorecards remain; nothing on them, or behind them, says you.

If a specific match is the problem — one you should not have published, or one with a name on it that should not be there — ask, and it will be removed. That is a different request and a reasonable one.

The full picture of what is stored and why is on the privacy page.